Services Australia is the Federal Government Department that provides Centrelink, Medicare and Child Support services.

If you are experiencing difficulty with any of these services we may be able to raise your concerns directly with Services Australia and help resolve your matter.

WHAT WE CAN DO

• Ask Services Australia about the progress of your application
• Help you understand Centrelink, Medicare and Child Support services.
• Clarify questions you have about Services Australia. 

WHAT WE CAN'T DO

• Ask Centrelink to speed up your application.
• Provide you with financial advice. 
• Complete Services Australia applications for you.
• Resolve a problem if you haven’t attempted to resolve it through ordinary channels first.